What our customers are saying...
Hello, Just to inform you that I have just received my order. Many thanks for your fast service and I would certainly recommend you to others. Thanks again
D.W., (UK) Sept 2024
Hi all at Stella & Rose's I would like to let you know that this order has arrived safe and sound. And I'll add that the packaging was top notch, and that I really enjoy the monthly e-newsletters. Thanks again.
A.O., (Australia) Sept 2024
The latest delivery of books arrived in record time, and in great condition. It has been an absolute pleasure to order books from your lovely bookshop. Your staff have been absolutely superb, and you clearly deserve all the accolades that you have received.
B.D. (Australia), August 2024
I have just received the book the packaging was very impressive and the book itself is terrific for its age now so thank you very much and best wishes .
P.S., (Australia) Aug 2024
Thank you for your phone call earlier this morning. I greatly appreciate your customer service . I'm rather slow with clumsy fingers and not very good with modern technology. However, I have just managed to pay for this much wanted volume . I have been searching for a copy of this work for almost 40 years . Truly an Eureka moment . My sincere thanks for affording me the opportunity of owning a copy. My Great×3 Grandfather is included in its pages and other naval ancestors . I am truly grateful to you and will let you know, in due course of its arrival .
R.L., UK July 2024
Hello; Thank you so much for books received. The books arrived within six days and were very well packaged. Books in very good condition as described. Also, your website is quite easy to navigate. I will certainly order from your store again.
M.W., Canada July 2024
Just to let you know the book arrived half an hour ago. It's in pristine condition, was well wrapped and well worth a couple of weeks of beans on toast!! Thank you!
B.H., UK July 2024
My copy of Wild Orchids in Britain arrived today. Many thanks for your great service - i'm delighted with the book. And how you timed it's arrival to coincide with a day i've spent photographing orchids in Lincs is beyond me!!!! Many thanks - it's been a pleasure buying from you
T.C., UK June 2024
Just a thank you for the prompt delivery of my order, which arrived today. The contents were protected with great care and attention, and were in first class condition - unlike books sometimes despatched by a well known and large online company, where there is often no protection, other than the cardboard sleeve. I have had cause to return damaged books which, when received in that condition, is always a heartbreak. So, thank you for your care!
J.W., UK May 2024
This morning I received delivery of a book (shipment #: 1004-10986967-6784734) for which I would like to thank you. It arrived far earlier than I had hoped and was so expertly packed that it was almost impossible to open! Your service is exceptional and I enormously impressed.
MK, Germany (Feb 2024)
It's the most beautiful book ever, perfect conditions, omg. Thank you so much for your service, totally recommending.
DB, Mexico (Feb 2024)
Dear Stella’s and Rose Books, We have received in pristine condition the copy of River Bank Tales by Kenneth Grahame and Inga Moore, we recently ordered. It is in remarkable condition and will be a wonderful addition to our Grandson Arthur’s book collection. His father is a huge fan of Windsor in the Willows so this book can carry on the family tradition. In these days of never ending criticism, we just wanted to say thank you for your wonderful service and we will have no problem with recommending your shop to anyone and everyone interested. Thank you again
P.J. (UK), February 2024
Good morning - Just wanted to say thanks for the lovely edition of "Old-Time Stories" which arrived yesterday afternoon - thanks also for the careful packaging and the tracking information - I really appreciate the prompt mailing especially over the holidays - Have a great day.
M.R. (USA), January 2024
Just a quick note to confirm the safe delivery of my order which arrived on Saturday morning. Thank you for your outstanding help and service throughout the process and for the superb standard of your packaging. I hope that we are able to do further business in the future. My very best wishes for a very happy Christmas to you and you team.
C.G. (UK), December 2023
Dear Stella & Rose, Just received the parcel with the order below and wanted to say how perfectly delighted I am with the excellent state of the volume, the extremely careful packaging and the fast delivery. Thank you so much! Do let me know if and where I should best post a stellar review accordingly. With kind regards from Berlin,
T.K. (Germany), December 2023
Hi, I just received word from my brother in law that the book has arrived. He wanted me to tell you that the packaging was absolutely amazing, almost as good as the contents. I would like to thank you for the wonderful service you gave me and the speed with which the book arrived. Have a great Christmas season.
G.M. (UK), November 2023
Good afternoon. I have left positive feedback for you, but i just wanted to personally convey my appreciation for the book. I was really quite blown away to receive this rare title in this condition and with the protective cover attached too. I will be sure to follow your shop. Have a nice weekend.
K.K. (UK), August 2023
Thank you for the update. I'm looking forward to receiving the book. I'm very impressed with how you keep in touch with your customers, which is a rare thing these days. Thank you again.
C.G. (UK), August 2023
Hi guys, Thank you so much for sending the book again – I am delighted to confirm that it arrived yesterday. It was perfectly packaged, and no damage was done. It is in excellent condition! Again, thank you all very much.
B.D. (Australia), August 2023
Hi Folks, I got my order this morning of Crowood Aviation Series "The Short Sunderland" . Thank you for your prompt delivery and the wonderful condition of the book. I think it has something to do with the great packaging you apply.
M.L.(Australia), July 2023