What our customers are saying...
My book arrived the day after I ordered it and came very carefully wrapped up. I am very impressed with your service and will definitely be ordering from you again as it was so easy and efficient. P.M., UK. Mar. 2012
I am not surprised that you have been awarded the small business award - there is nothing small in my mind about your business! You are big on comittment, big on communication and big on service - congratulations ! J.M., UK. Mar. 2012
Just wanted to say how pleased I was with the books I recently ordered from you. L.W., UK. 03/12
Thanks so much to both of you for your clear and prompt responses to my e-mails, for reserving the book for me, and for making it so pleasant to buy such a hard-to-find book! K.M., Canada. 03/12
This is just to let you know that I received my copy of Jane Eyre this morning and am delighted with it. Perfect condition and incredibly quick delivery. A first rate service! K.W., UK. Mar. 2012
book received. service de luxe, merci beaucoup de l' Autrîche! M.M., Austria. Feb. 2012
Thank you for the two books ordered yesterday and which arrived this morning at 07:45. I am very pleased with both of them, your descriptions were very helpful - and thank you for the phone call about the inscription. I shall continue to search your catal
The book arrived today, I must say I'm always impressed with your packing, others I really cringe at...anyway safe and sound and on my shelf..cheers A.S. Canada
The book I ordered from you arrived today in Belgium. Thank you very much for sending it. I especially appreciate the careful way the book was packed for shipment; it arrived in perfect condition. This detail is always very important to me, because I r
You must have processed my order very fast indeed. I has arrived, within 24 hours of ordering – amazing. R.C. Isle of Man
Thank you for the prompt delivery of my book. I received it first thing the following day, immaculately packaged and presented as is your trademark, even though it was a very modest purchase. You clearly love the product you sell, which is obvious by the
Hi, the book arrived today in best condition, we are so happy with it, thank you very much! It´s a pleasure to order such a beautiful book at a nice and friendly bookshop like yours, in times of amazon etc. it´s a miracle that there are places like
Hello Stella books, I received my order before christmas. just wanted to tell you it arrived in perfect condition. thankyou for your care. its nice to buy from someone who clearly appreciates these beautiful books. M.C. Australia
Thank you for your email regarding inscription to first pages it was very honest of you to do so. It is the contents that are important to me, so will look forward to receiving the books as per my order. Thanks again A.P. UK
Thanks for your message. I'm not surprised to see that you won a 'small business award for outstanding service' - it was such a relief this morning to find that I could change the order I had made on the internet last night. Thanks to everyone. E.M. UK
Hello! I hope you're OK. I can't find some place to let everyone know how happy I was with the item I bought from you and with how wonderful it was wrapped. Is there a place you would like me to brag about you? If so - please let me know. C.B. Canada
Thank you for your email. I am quite happy with the description of the annual and look forward to seeing it.I must also thank you for the obvious care that you take with orders, I shall recommend your website to others.
Congratulations on winning the Outstanding Customer Service Award. Rightly given I know as your friendly newsletters and staff are giving a service to us, your customers, that all too absent from many businesses. May you and yours have a peaceful,
My gorgeous books arrived on Wednesday 21st, thank you so much for the wonderful service! I will certainly be "visiting" Stella & Roses Books often. One day perhaps in real life! best wishes C.W. Australia
Received books today in condition as described. Your prompt shipping was sincerely appreciated but, I would be remiss if I did not extend my congratulations to whomever packaged the shipment. It took me awhile to "unearth" the books but they did arri