Stella & Rose's Books

Thank you for your regular update. I'm sorry I haven't yet purchased any books from you - but I do so enjoy your newsletters. Your story of how you started your business was so inspiring. I wish you every continuing success and hope that the fl

Thank you for the wonderful story of ‘Achieving a Dream’. I may not purchase much from you but I always enjoy your newsletter. When I have finished my studying and have more time and money to spare I shall be back! Once I ran a bookshop too but only l

I greatly enjoy the e mails from Rose & Stella's books keeping me in touch with the UK and my nostalgic love of older books. J.H. Canada

J'ai bien reçu le livre et j'en suis très satisfait. Merci pour votre excellent service et meilleures salutations. J.C. Switzerland

I appreciate your contacting me and reserving the book. Having dealt with many companies over the years, not many have provided the level of service you guys have. Much appreciate your consideration. I will no doubt be in touch again soon. S.W. UK

just to let you know that my order arrived safely with me here in York this morning. I'm very pleased with it and even more pleased with the excellent service your shop provides. So nice to find this level of customer care and personal at

The book is in superb condition and was meticulously packaged. Many thanks. D.R. UK

(Our order) arrived, beautifully packaged, just a few days later ! This 1959 edition is in pristine condition- even better than your very good and detailed description - we are thrilled with it and the lovely Story and illustrations...Thank you so much -

Thank you very much for the prompt delivery of the book ordered below. I have been very impressed with the quality of communication, from the initial enquiry, through to confirmation of order. The book arrived as described and was well packaged. I am v

Thank you. The first set of books was received 10 days after shipment. The quality is excellent - even the the ones costing just 8-10 GBP. Beautiful color, contents clean. A downright pleasure to read. Brings back a lot of lovely memories for me. A.S. M

Just to let you know the books arrived, safely and well. Books as described. Careful packaging. Fast delivery. T.v.d.S. Netherlands

It has been a pleasure. You are really professional to deal with and I wish you and your business all success for the future. D.D. UK

This delightful book is here already and will be treasured, thank you...I greatly covet more of your books and no doubt will be in touch again. C.M. UK

I received this book today in excellent condition. Thank you for a smooth and easy purchase. I look forward to using your online store again. S.P. Canada

Thankyou! The above order arrived this morning, thankyou for prompt delivery and careful packing - a pleasure to do business with you! Yours R.N. UK

Thank you so very much for your help! I can't tell you how many people I have written to that could not take the time to give me any information at all or even respond. Again, thank you, L.S. (USA)

Package received; great service, thank you. Whilst we always enjoy visiting your shop in Hay every summer, this time of the year I'm so glad you have an excellent internet service! Kind regards D.F. (UK)

Winner UK Award for Outstanding Customer Service Well deserved. Thank you T.C. (UK)

Once again I'd like to say that it is a delight to deal with Rose's Books, and that I am most pleased and impressed with your customer care and service. I look forward to hearing from you again when some more titles from my "wants" list become available.

Thank you so much for your email - I truly wasn't expecting that you would still be interested in researching this for me....I do really think this is like looking for a needle in a haystack, and I have absolutely no expectation of ever "recovering" this