What our customers are saying...
I received this book today in excellent condition. Thank you for a smooth and easy purchase. I look forward to using your online store again. S.P. Canada
Thankyou! The above order arrived this morning, thankyou for prompt delivery and careful packing - a pleasure to do business with you! Yours R.N. UK
Thank you so very much for your help! I can't tell you how many people I have written to that could not take the time to give me any information at all or even respond. Again, thank you, L.S. (USA)
Package received; great service, thank you. Whilst we always enjoy visiting your shop in Hay every summer, this time of the year I'm so glad you have an excellent internet service! Kind regards D.F. (UK)
Winner UK Award for Outstanding Customer Service Well deserved. Thank you T.C. (UK)
Once again I'd like to say that it is a delight to deal with Rose's Books, and that I am most pleased and impressed with your customer care and service. I look forward to hearing from you again when some more titles from my "wants" list become available.
Thank you so much for your email - I truly wasn't expecting that you would still be interested in researching this for me....I do really think this is like looking for a needle in a haystack, and I have absolutely no expectation of ever "recovering" this
Excellent service and phone contact re information about my purchase. Will keep this bookshop details and will order from them in the future. J.E.F. (UK)
Just letting you know that the book which I ordered arrived with our postman this morning, despite the awful weather. I had to unwrap it immediately like a child and found that it is an amazing book in really good condition... I will look at your website
Just to say many thanks for my book which arrived safely this morning. I was most impressed with your excellent packaging and also the fact that the book is better than described which is most pleasing but not as frequently encountered as one might wish
Thankyou very much for your excellant service, book arrived in under 24 hours from time of ordering and I must say I'm delighted. B.W. (UK)
Book arrived late last week, thank you. Just as was described and exactly what we wanted, Thank you for the prompt dispatch. A.G. (UK)
Your service and your interest is excellent. Hopefully I'll find other items in future. C.S. (UK)
Many thanks, book has arrived safely. Impressed with your service. C.S. (UK)
Thank you. The magazine has arrived, in excellent condition I thought and very well packaged. N.J. (UK)
Hi @ stella, collected the books today; thanks for the prompt service and accurate description of the volumes; J.M. (UK)
Hi Jane, The book still sounds perfectly acceptable, go ahead with the order please. Thanks for contacting me over this matter, I'm sure many suppliers wouldn't have bothered. P.C. (UK)
As requested, I am letting you know that I received the books today. They were very well protected by the packaging. Excellent service, as usual. D.N. (UK)
I'm sorry to answer so late, in fact the book arrived a week ago in perfect condition. Thank you very much for your quick sending. D.H. France
I am sorry i have not contacted you before now, I would like to thank you for the book I received from you... The book arrived safely the following day after I ordered it, a very good service, and I am very pleased with the excellent condition of this cop