Stella & Rose's Books

The picture of the river [in the newsletter] was a pearl beyond price; many, many thanks for sharing! B.L. (USA)

your newsletter brought back fond memories of backpacking and stopping at your lovely book store, and of course, of the Abbey. May you have a lovely holiday season. L.L.

I have received the order. I thank you for the prompt despatch. This is the first time, I have had an overseas order delivered to me within a week. Even local Indian deliveries sometime take longer. Truly superb service. S.N. (India)

The book arrived today thank you very much. Thanks also for the great carte with which it was packaged, I appreciate this service and will certainly be back. A.W. (Switzerland)

Thank you for your prompt reply. Book ordered and paid for, via your excellent web site. P.K. (UK)

Hello, The book is arrived today. All is perfect. I am very satisfied. P.L. (France)

Thank you for processing the order so quickly - books received this morning - all in the usual excellent condition I have come to expect (but not take for granted!) - as always it is a pleasure doing business with you. J.B. (UK)

Thank you for your marvellous execution of my order. The book arrived in perfect order early this a.m., and I am delighted with it. Wonderful service, and you obviously deserve the Small Business award! Congratulations! C.S. (UK)

Dear Maria, this was a once off for an old lady who remembers Rupert from her childhood... Thank you very much for your e mail which shows a high standard of customer care. Yours Sincerely, E.K. (UK)

Just to let you know Jingo arrived safe and well today - probably the fastest service I've come across yet! S.J. (UK)

Just a quick line to inform you that both Ladybird titles have arrived safely, and to thank you all once again for an excellent service. The customer care and efficience of Rose's Books is second to none in my experience. R.H. (UK)

I would just like to use this opportunity to thank you for such friendly emails. So often these days businesses are impersonal, but you make each correspondence seem very personal. A.G. (UK)

Received book this morning - speedy service and excellent packaging - many thanks as I have been looking for this book for some time. Hope to do business with you again in the future. M.H. (UK)

"The Tempest", has arrived in excellent condition, even in better state than I expected, Thank you very much. P.V. (Netherlands)

An e-mail as requested to acknowledge the safe receipt of my latest orders. An absolute pleasure as always doing business with you. S.C. (UK)

Thanks so much for the book that arrived today! I am absolutely thrilled with it! I look forward to dealing with you again in the future! Best Wishes, A.M. (Australia)

I am just writing to say thank you very much for the book, Bill and Coo, which arrived on Tuesday morning, i.e. only 24 hours after the order was placed! That is incredibly good service! It could not have been bettered. Thank you so much. We are thrille

This is to let you know that Caroline's Wonderful Journey arrived safely. The book is in virtually new condition and was exceedingly well packaged for shipment. Thank you. Many thanks for your nice, friendly customer service. Sincerely, B.M.(Canada)

Just a few lines to say thankyou and that the book arrived safely. Having to rely on a few words of description and a picture, i always feel a little unsure when i order a book but your description was spot on. Thankyou for sending confirmation of posta

Many thanks for packaging the book in bio-degradeable materials.... it arrived safely this morning....excellent service regards E.V. (UK