What our customers are saying...
The book arrived this morning and it has now been gift wrapped and duly opened by my father-in-law who is absolutely delighted with it. The family were really pleased that it arrived in time for his birthday and we would all like to extend a sincere t
The book arrived safely today thank you. Your good packing prevented damage from a bit of post office spiking! M.R. UK
Just to let you know that I received the little book safe and sound. Very impressed with the service. So glad to have found your site. I have "Mary Mouse and the Dolls House" in very good condition, and have never thought that it could become a coll
Just to say many thanks for such great customer service! The book is in lovely condition and will make a lovely present for my relative. Great service from enquiry through to delivery - you will be bookmarked in my 'favourites' folder for future i
Dear Stella Books.... Got (your) cheque today for the book. Many thanks for all your help with this...You have been very good to deal with and I see why you have the award you do. R.K. UK
Morning People Just to advise that my order has arrived safely. It must be a thing with Rose and Stella's books that you place volumes into those protective plastic sleeves. Thank you.... Its almost near perfect condition totally blew me awa
This is really very fast shipping! Package was OK! And the descriptions of the books you made belongs tot the better on the internet And they are not only detailed, but also true! Thanks! T.VdS Netherlands
My Dearest people of Stella's Books, I thank you from my heart for the exceptional buying experience I have received from you! There were other competitive sellers at the time of my order. I chose you because of your reputation.I made the right decisi
Thank you for the prompt service, I work in customer services myself and I am very impressed by the service you provide. As for the book itself it is in fantastic condition foir its age. P.E. UK
My order arrived safely - thanks once again - I love Stella & Rose's books! It's always exciting opening the parcels from the other side of the world! Cheers from the Antipodes. A.L. Australia
Greatly enjoyed the new letter; loved the book covers and descriptions. The cherry on the cake was the beautiful view of the River Wye with the incredibly lovely oak on the opposite bank. What a delight! Britain in winter...quite a treat. Many, many th
An e-mail as requested acknowledging the safe receipt of my latest purchase ordered on Thursday arrived around 9:00 the next day, awesome!! What can i say? Stellabooks does it again. An absolute pleasure, as always, doing business with you again. S.C. UK
I just wanted to express my appreciation for your monthly newsletters. I enjoy them very much. Thank you and your team for putting together a first class publication that is newsworthy and fun to read. G.S. USA
Once upon a time, I was looking to replace some hard to find books that had been damaged in our local library. I found the books at your store,and proceeded to have a wonderful experience. I should say at this time that I once worked in training in cust
I placed an order yesterday... I was absolutely astounded when it was delivered to me this morning, less than 24 hours after the time of placing the order. I can only describe that as fantastic service. Thankyou so much for sending the book, which is in
Many thanks for the wonderful book which arrived safely at my parents' address yesterday. I also want to thank you for your fast and highly professional service, I was especially impressed by the fact you stapled the Delta receipt onto the invoice and als
Thank you , the book arrived safely yesterday - no wonder it was safe with the care you had taken to wrap it so well. M.P. UK
Thank you for ALL the information. You certainly deserved the outstanding customer service award. Thank you for taking the time to reply. L.M.
love receiving the newsletters and updates from you all! Every time I receive the newsletter or one of the interest updates (for R.L. Stevenson, etc.) it reminds me of the wonderful experience I had shopping at Rose's when I visited Hay in '05, and revea
My order arrived today. Item was packaged very well. Its nice to see a shop who knows how to package books for shipment. I have seen some books from other sellers packaged in just an bubble wrap type envelope. Thankyou and well done. R.W. Australia