What our customers are saying...
Once upon a time, I was looking to replace some hard to find books that had been damaged in our local library. I found the books at your store,and proceeded to have a wonderful experience. I should say at this time that I once worked in training in cust
I placed an order yesterday... I was absolutely astounded when it was delivered to me this morning, less than 24 hours after the time of placing the order. I can only describe that as fantastic service. Thankyou so much for sending the book, which is in
Many thanks for the wonderful book which arrived safely at my parents' address yesterday. I also want to thank you for your fast and highly professional service, I was especially impressed by the fact you stapled the Delta receipt onto the invoice and als
Thank you , the book arrived safely yesterday - no wonder it was safe with the care you had taken to wrap it so well. M.P. UK
Thank you for ALL the information. You certainly deserved the outstanding customer service award. Thank you for taking the time to reply. L.M.
love receiving the newsletters and updates from you all! Every time I receive the newsletter or one of the interest updates (for R.L. Stevenson, etc.) it reminds me of the wonderful experience I had shopping at Rose's when I visited Hay in '05, and revea
My order arrived today. Item was packaged very well. Its nice to see a shop who knows how to package books for shipment. I have seen some books from other sellers packaged in just an bubble wrap type envelope. Thankyou and well done. R.W. Australia
Loved the newsletter for this month (as always). Especially fetching was the Tintern Abbey photo as well as the info. Gosh, I love this monthly dose of sanity in an increasingly insane world. Makes me feel like others share my appreciation for the bett
Thank you Adam, I've noted your address so that I can take the initiative if the need arises. I'm not surprised you won the UK Award! P.C. UK
My order landed safely this morning, what a delightful copy! Thank you for very prompt delivery and modest p&p charge. M.N. Switzerland
My order was delivered yesterday morning. I thank you for the diligence with which you treated this one. You seem to really deserve the award reported on your prospectus. M.D. France
I am writing to confrim that the order arrived safely. Once again, you have exceeded my expectations! H.W. Australia
Dear Sonia How very nice to get the personal touch! The book arrived yesterday! And I was delighted to see where you are. Thank you so much for brilliant service and a super copy of the book. You will be my first port of call for any future books. D.H.
Books arrived today, all safe and sound, I am very happy with the books, your store and your service. Will keep details close and check your site on a regular basis. J.R. Australia
This is not an enquiry but a big thank you. The book I ordered yesterday has arrived this morning! (Do you have some magic hold over the Royal Mail??) The book is exactly as I had envisaged from the description and photo and I enjoyed the conver
An e-mail as requested to confirm the delivery of book listed below. An absolute pleasure, as always, doing business with you again. Many thanks. S.C. UK
Thank you very much for your fast response and cancellation of my order (ordered by mistake). This is the kind of customer service I will remember for future business. K.A. UK
Thanks as always, Tim. Stella Books is the best! L.K. USA
Many thanks for the excellent book, careful packaging and speed of delivery. As a bibliophile it's much appreciated. P.M. UK
Thankyou very much for contacting us, I am very impressed that you still had our enquirey on your file since 2005 and remembered that we were searching for a copy of this publication. R.H. UK