What our customers are saying...
Just to acknowledge safe receipt today of the above item with which I'm delighted! Many thanks for a prompt and hassle free transaction. Also thanks for doing a splendid job on the packaging so as item arrived safely. S.G. UK
Please forward my book. I have recieved books from you in the past and always been pleased with the condition. If you say it is damaged i would know it is not serious because you would not sell it to me. W.S. UK
Thanks very much for my order, which arrived in excellent time over a week ago, in good order, and at a good frieght rate for such a heavy book. N.M. New Zealand
Many thanks, and for your sympathetic handling of the problem with the Big Yellow Noddy book - excellent customer service! K.C. UK
Thanks very much -- I definitely want this book and have held off getting it elsewhere as I wanted to give your store my business... Will look forward to hearing back from you. L.W. Canada
y order has been received today - thank you. Thanks also for the information about your bookshop and the huge stock you have. I've put the leaflet in a safe place and will certainly search your site in future when looking for an out of print book. B
Hello! Just a quick email to let you know our latest book order arrived safely today, beautifully presented and packaged as before. Many thanks for the care taken and the efficiency of your service. It is much appreciated. We will continue to check your w
I would just like to say how much I enjoyed the "Illustrators of Alice" article in the January newsletter. To see some of the illustrations from the beginning to the present day was a delight. I had not realised there were so many different illust
Thank you and David Starling (for his Tuscan photographs) for an excellent start to my day. There were several books that interested me... Rest assured that the excellent newsletter tempts me in to look at books. R.O'B. UK
Thank you time and again, dear Rosemary ! Fantastic ! I will think of you when I read it. M.A-A. Belgium
Just a brief note to thank you for sending the book: I am just delighted to have tracked it down – it is one of the first books I can remember and I lost my original copy. It has brought back many memories seeing it again. I am really pleased to
I want you to know that my book has arrived safely. I am very pleased with your honest, efficient service and helpful, friendly communication.... My wife and I also appreciated your color brochure. What a charming location you have for your business set
Just a note to say thank you. My daughter bought a book ... for my recent birthday (after strong hints!). I was VERY impressed by the superb (unread, very clean, like new) condition, extra plastic covering and delivery service. Next time I am in your ar
Thank you for your quick service we received the book on Thursday and are very happy with it. Thanks also for your fliers I noticed the dog and thought you had stolen my Mac! But Mac was at my feet! Mac is a collie!Kelpie cross and they are so alike
Many thanks for the lovely book which arrived safely yesterday. I appreciate you ringing me up and explaining the condition of the dust jacket and see what you mean -- but I am very happy with the book, thank you. Thank you for your kind attention and fri
My book arrived today. It certainly felt odd opening a package and seeing my mother's "old" book delivered! The quality is just as you said, and your service is exemplary. Thank you again so much. J.M., Canada
As requested - please note that my order was received today in good order, and I thank you for the extra plastic covering. I can see why your company was awarded the Small Business Award. (If I did not know better, I would have sworn that Concorde had co
Many thanks for my surprise present, it will be most useful. Thank you also for your excellent service and all the interesting books I have had and will continue to buy from you. L.S. Canada
THANKYOU VERY MUCH FOR THE ORDER YOU SENT ME.. IT ARRIVED TODAY, SO IT ONLY TOOK SIX DAYS TO GET TO AUSTRALIA. TAKE A BOW MAIL MAN. THE BOOKS WHERE IN EVEN BETTER CONDITION THAN I COULD HAVE HOPED FOR. THANKYOU FOR YOUR SERVICE, YOU GET TWO THUMBS UP FROM
I'm pleased to say that my book arrived safely this morning, I can see why you've won an award for customer service!! L.B. UK