Stella & Rose's Books

Just a quick line to say how much I always enjoy your newsletters. This month's was a real delight, with pictures of beautiful Spring flowers. E.A. Canada

Many thanks for sending this book so quickly, in such good condition, and so well protected by a laminated cover. You surely deserve your UK Small Business Award for outstanding customer service. Thank you again. Best wishes, D.L., UK

Thank you again for the info on this. I have had a change of plans and will not be purchasing at this time, but I won’t hesitate to order from you in the future. Your customer service was excellent. Many thanks, A.J. , Canada

Thank you very much for your swift response – I wish all sites were this good! C.B. UK

This is to confirm that I have received my books in excellent condition and in record time! Thank you for your good service - I have not ordered from you for some time but the service excellence has remained! I like your shop brochures and hope that

I have recieved the book and find it in a good condition .Thankyou for informing me of the state of the book before I bought it. Will be buying more books in future off you . So thank you once again. W.S. UK

This order arrived safely today, excellently packaged and in good condition. I am always impressed by the way you care for your books, from the transparent wrapper you place around them to the protective packaging you send them in. Many thanks.

Just to acknowledge safe receipt today of the above item with which I'm delighted! Many thanks for a prompt and hassle free transaction. Also thanks for doing a splendid job on the packaging so as item arrived safely. S.G. UK

Please forward my book. I have recieved books from you in the past and always been pleased with the condition. If you say it is damaged i would know it is not serious because you would not sell it to me. W.S. UK

Thanks very much for my order, which arrived in excellent time over a week ago, in good order, and at a good frieght rate for such a heavy book. N.M. New Zealand

Many thanks, and for your sympathetic handling of the problem with the Big Yellow Noddy book - excellent customer service! K.C. UK

Thanks very much -- I definitely want this book and have held off getting it elsewhere as I wanted to give your store my business... Will look forward to hearing back from you. L.W. Canada

y order has been received today - thank you. Thanks also for the information about your bookshop and the huge stock you have. I've put the leaflet in a safe place and will certainly search your site in future when looking for an out of print book. B

Hello! Just a quick email to let you know our latest book order arrived safely today, beautifully presented and packaged as before. Many thanks for the care taken and the efficiency of your service. It is much appreciated. We will continue to check your w

I would just like to say how much I enjoyed the "Illustrators of Alice" article in the January newsletter. To see some of the illustrations from the beginning to the present day was a delight. I had not realised there were so many different illust

Thank you and David Starling (for his Tuscan photographs) for an excellent start to my day. There were several books that interested me... Rest assured that the excellent newsletter tempts me in to look at books. R.O'B. UK

Thank you time and again, dear Rosemary ! Fantastic ! I will think of you when I read it. M.A-A. Belgium

Just a brief note to thank you for sending the book: I am just delighted to have tracked it down – it is one of the first books I can remember and I lost my original copy. It has brought back many memories seeing it again. I am really pleased to

I want you to know that my book has arrived safely. I am very pleased with your honest, efficient service and helpful, friendly communication.... My wife and I also appreciated your color brochure. What a charming location you have for your business set

Just a note to say thank you. My daughter bought a book ... for my recent birthday (after strong hints!). I was VERY impressed by the superb (unread, very clean, like new) condition, extra plastic covering and delivery service. Next time I am in your ar