What our customers are saying...
Thank you for your quick service we received the book on Thursday and are very happy with it. Thanks also for your fliers I noticed the dog and thought you had stolen my Mac! But Mac was at my feet! Mac is a collie!Kelpie cross and they are so alike
Many thanks for the lovely book which arrived safely yesterday. I appreciate you ringing me up and explaining the condition of the dust jacket and see what you mean -- but I am very happy with the book, thank you. Thank you for your kind attention and fri
My book arrived today. It certainly felt odd opening a package and seeing my mother's "old" book delivered! The quality is just as you said, and your service is exemplary. Thank you again so much. J.M., Canada
As requested - please note that my order was received today in good order, and I thank you for the extra plastic covering. I can see why your company was awarded the Small Business Award. (If I did not know better, I would have sworn that Concorde had co
Many thanks for my surprise present, it will be most useful. Thank you also for your excellent service and all the interesting books I have had and will continue to buy from you. L.S. Canada
THANKYOU VERY MUCH FOR THE ORDER YOU SENT ME.. IT ARRIVED TODAY, SO IT ONLY TOOK SIX DAYS TO GET TO AUSTRALIA. TAKE A BOW MAIL MAN. THE BOOKS WHERE IN EVEN BETTER CONDITION THAN I COULD HAVE HOPED FOR. THANKYOU FOR YOUR SERVICE, YOU GET TWO THUMBS UP FROM
I'm pleased to say that my book arrived safely this morning, I can see why you've won an award for customer service!! L.B. UK
what a lovely newsletter - I really enjoyed browsing through and looking at all the illustrations - many thanks to whoever put this nice gift toegther and also to those who sent it out. C.O. Canada
Many thanks for your email and your very reasonable explanation. In future I will take more care over reading the description and I certainly won't be claiming the refund you have offered, but I very much appreciate the gesture. I am, of course, happy w
Thank you for your fast service and accurate description of books. When ordering book in the future I will choose 'Stella Books' over other dealers. R.I. USA
Thank you for the newsletter! I also wanted to thank you for the wonderful books and the exceptional service in the past year. We love your store and look forward to purchasing more books. M.A. USA
Just letting you know that the book arrived today thank you for a very fast delivery,i am over the moon with it. A.J. UK
My order arrived yesterday and the book's condition was exactly like described. Thank you for professional and expedient service! T.K. Finland
recieved your book today, thank you very much. I was shocked how fast your service is, I shall be recomending you to many many people... Thanks again, hope you have all the success you seem to deserve. M.C. UK
Received this morning, thanks. Perfect packing, great service. One more satisfied customer. W.D.P. Belgium
Thank you very much for your quick and helpful response. I will definately recommend using your services to others. B.S. UK
The book has arrived safely today thanks to your most careful packing. I'm just delighted with it. The condition is wonderful and as it's a present no doubt it will give a great deal of pleasure. Many thanks for the excellent service and I look fo
Many thanks for the speedy posting of my books, which arrived yesterday. Very fine they are too. I very much enjoy your newsletters and especially the pictures. E.A. Canada
Took delivery of my book this morning ... in a word - awesome! S.C. UK
Thank you so much for such a quick response - book arrived the day after I had ordered it and in lovely condition - a perfect little extra for my Granddaughter... Once again thank you I shall remember your service should I need any other childrens